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- PJ S.Morristown, États-Unis397922 juill. 2023
I ordered the lobster bisque and it was absolutely inedible. I told the waiter I couldn't eat it (i very rarely send a plate back) and that I didn't want a replacement dish. The waiter insisted that I order something else and I said, "no thank you." After I declined to order something else several times in a row, he offered me a replacement fish stew free of charge. I reluctantly said yes. At the end of the night it was on the bill and they initially said that I had indicated that I was hungry and I wanted to eat it. Lies! Seriously the waiter lied. I asked the waiter to step away from the table and I told him that he should not have tried to pull this stunt. He then said he would take the dish off the bill but it had been a busy night and he had been very attentive to our table, more so than other tables. I told him to keep the cost on the tab but that I would never come back.
Most other dishes were mediocre at best.Helpful 0Thanks 0Love this 0Oh no 0 - Mathieu D.Paris, France817427 mai 2017
Very nice place! Waiter very cool and the food? Whaouuu
It's a romantic restaurant with amazing wine cellar!Helpful 0Thanks 0Love this 0Oh no 0 - Hovik B.Glendale, États-Unis88353312328 janv. 2016
I can't say exact location but it's siting on one of the rivers! Probably it would be more enjoyable at summertime!
They offer aged steaks and the quality was very good even tho they can't beat the steaks that we have in USA!
I always go wrong on the tomahawk. Every time I tried it, I found it chewy. I guess it's the cut!
The rib eye was good and decent! The appetizer and the desserts were good!
Over all nice restaurant to dine in and little fancy! The prices are not cheap! The staff was nice and the service was great!Helpful 16Thanks 0Love this 18Oh no 0 - E Y.San Jose, États-Unis2301010 juill. 2018
We came here for the aged steak as it was rated quite highly. You have to have a reservation for this place. It's a must. We went without a reservation and they said we got only 1.5 hrs and we have to finish by then. It took at least 30 min for the food to be prepared and they do run on their schedule as we were rushed out. Yet, the experience was great~ the waiter was very friendly and quite charming. Coming from the US, we felt that eating steak from Omaha wasn't as special as eating the steak from Germany. Nonetheless, the food was awesome~ the Hamachi and Brandenburg Burrata was absolutely amazing!!! The Entrecôte (organic meat from historic Temmen farm) was pretty decent. However the recommended New York steak aged on the bone and t-bone steak was delicious!
Helpful 0Thanks 0Love this 0Oh no 0 - William B.Mitte, Berlin, Allemagne0714 oct. 2020
Ask for fried mushrooms onions and was told the cook will not cook the combination. Coming from Colorado this place is a jokers paradise. A lot posers/ fakers. If this place is Berlin's best steakhouse I'd rather eat at McDonalds. Overpriced and horrible steak. As a rancher I can tell that the cattle were killed in stress so the meat had a lot of adrenaline in the taste. DO NOT GO! A waste of $$$$
Helpful 0Thanks 0Love this 0Oh no 0 - Geo K.Las Vegas, États-Unis1437117 janv. 2015Avis mis à jour
Heard back from this restaurant today after TWO weeks. Suffice it to say they believe that what their staff (waiters, cooks etc) put on the table is THE CUSTOMER'S responsibility and they can't be held accountable if you eat their under-cook and tasteless food! They just want your money! Avoid this place at all costs! Eating here is like a shot in the dark. If the waiter had come around more than the handful of times during the entire evening we were there (for nearly 2 hours total) then maybe I would have had a chance to point it out and ask if that was normal preparation for my Lobster tail which was an additional 24 EUROS!
The food came out, delivered by servers, and they disappeared as soon as the plate was set down. The waiter did not come back until the plates were being cleared away. Yes I did eat some or most of the semi-raw Lobster tail but I did that based on the assumption that this OVER-PRICED restaurant would actually know how to properly prepare them! I ended up sick a few hours later and count my blessings that what I suffered was mild compared to what COULD happen if you eat raw or under-cooked Shell Fish. Something I now know having had this ordeal.
Posting their reply next!Helpful 3Thanks 0Love this 0Oh no 026 déc. 2014Avis précédentWent here for Christmas dinner last night. Ordered the lobster bisque, Argentinian Beef (250g) with Lobster Tail. Bisque was just OK, it wasn't exciting and I've had better at Zupas. My steak was great along with the sides but I am 99% sure the undercooked lobster tail just gave me Vibrio parahaemolyticus (Google it, I had a not so fun time in my bathroom roughly 2/3 hours after eating here!). It is my own fault for not saying something I guess. I have had a chest cold the last week since my birthday on the 17th and did not even notice the transparency of the lobster meat in some spots until AFTER my first bite. I rationalized it as being some type of "European preparation" style which I realize now was stupid, BUT ultimately I think the act of serving undercooked food to customers, even unintentionally, falls on the restaurant. The menu items are NOT cheap and is it too much to expect all items to be cooked properly?
I was unable to even finish my steak and sides and my request for a doggy bag was acknowledged and ignored by the waiter who started off OK but was less than attentive after we got our first course.
Also, be aware that a tip is added to your bill without ANY warning. I was shocked by that considering how many gripes I've heard from Europeans about the "over-done" tipping practices of the USA!
Yes it was somewhat busy but that's no excuse! - Vicky N.San Jose, États-Unis31043020 févr. 2017
Love this place!
We met Udo Walz one morning in Berlin and had a lovely conversation with him. We told him about our Berlin itinerary and he was adamant about us dining at Grill Royal. He even called and made a reservation for us.
We had a wonderful table and experienced excellent service from the entire wait staff.
The food and drinks were amazing.
I hope to dine here again during the daytime to enjoy the lovely view.Helpful 1Thanks 0Love this 1Oh no 0