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Overall rating
36 reviews
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1 star
- 24 nov. 2023
The theme and decor is super cute and reminds me of Margaritaville. The service was really good, our server was attentive and friendly. We ordered the happy hour jerk chicken skewers and chips & queso dip, a Bahama Mama and Uptown Top Shelf Margarita. The drinks were good but the food was not. The flavor of the jerk chicken was good but the quality of meat was questionable. The chips were definitely from a bag and the queso was good but probably from a jar.
I would say atmosphere and service were a 5 star
Drinks were a 3 star
Food was a 1 starHelpful 1Thanks 0Love this 1Oh no 0Information sur le responsable du commerce
Chris M.
27 nov. 2023
Sorry to hear you didn't enjoy your visit. I will pass on your comments to our kitchen team, and I hope you give us another chance to impress in the future!
- 26 avr. 2023
We came in for happy hour and Taco Tuesdays on a Tuesday afternoon, but it was no way near happy for us.
When our server came, we asked for the happy hour menu which wasn't available. Ordered tacos which wasn't available too (on taco Tuesday? They looked so good on Instagram)! So we settled for margaritas and beers. I had to return my "who's to blame " margarita because it tasted nasty (im guessing it's the straw or the glass. The server asked what I wanted so I went for Dancin red wine (safest choice), which wasn't available as well (I'm seeing a pattern here). Server said wines on the menu were not updated. My friend got the Uptown topshelf, which she said tasted like just like lime juice and no alcohol.
Since we were not happy at all but our men still had some beer, we ordered nachos. The nachos were delicious! Unfortunately we werent given silverware or plates. So when the server dropped by asking how was everything, I casually mentioned it would be nice to have some silverware. She just walked off as if not caring what I mentioned. She just casually sat with some people a few tables from us and chatted away.
My husband who is usually cool even with bad service went inside, paid for our order and asked for a manager to discuss "room for improvement". The manager was nice enough to listen and give some coupons to get us to try them again but I doubt if I will again.
Maybe we were not assertive enough about the silverware or maybe our server just needed additional customer service training.Helpful 1Thanks 0Love this 0Oh no 0Information sur le responsable du commerce
Chris M.
27 avr. 2023
Farrah, I am so sorry to hear about your experience. We strive to deliver a great experience for every guest, and it looks like we failed on so many levels with you. I will reach out privately for more details, and will use your comments as a teaching tool for the entire team.
- 3 janv. 2023
Wow this place was overpriced for the tiny portions. We stayed at the Compass Hotel and decided to get dinner here because we were exhausted after a long drive. BAD IDEA.
We got the Margherita Flatbread which was not even remotely close to a thin crust pizza. It was so bland and flavorless and just blahhh.
We also got the half BBQ chicken. The chicken itself was cooked perfectly (clearly sous vide did its thing), but was a tiny tiny half chicken with a boring and overly sweet one-dimensional sauce. Also, it comes with a tablespoon of under-seasoned and pre-made coleslaw. Seriously, at those prices, what's with the stingy portions? Chicken and cabbage aren't that expensive.
Also, the hotel is dog friendly but the restaurant isn't, or so we were told as our puppy was startled and barked once at the front of house. This is fair but it's weird when the next day we saw multiple tables sitting with their dogs by their feet.
The hotel is fantastic, the restaurant is really not. Skip it.Helpful 1Thanks 0Love this 2Oh no 0Information sur le responsable du commerce
Chris M.
23 janv. 2023
Hi Rohan, I am sorry you didn't enjoy your visit to the restaurant. The hotel is pet friendly, but indoor dining in Oregon is not pet friendly and against health code unless they are service animals. We do have some seating options, outdoors, or in the lobby area that people can be with their animals, and we offer to go service if they want to take food back to their rooms. I will make sure we do a better job explaining those options to guests moving forward.
- Heather F.OR, États-Unis0512 août 2023
Came back for another shot...
Really wish I didn't one of the managers gave me the creeps! He was following young girls around and he came up to my table to check on us because we looked concerned and he embraced us with his horrible smelling breath! Will never be coming back BEWARE of the manager Paul!!!Helpful 0Thanks 0Love this 0Oh no 0Information sur le responsable du commerce
Chris M.
14 août 2023
I am sorry to hear you didn't enjoy your visit. Thanks for giving us a try! It is unfortunate that your reviews, not just this one, contain such mean personal attacks. Paul is a good man, it is a shame that Yelp actually allows this type of abuse.
- Chuck T.Gilbert, États-Unis0341315 déc. 2023
We were traveling through Medford and decided to walk over and try this place. This place has a really cool vibe with new decor and furnishings. Our server Sarah was on it. She greeted us immediately with a friendly smile. She introduced the happy hour and dinner specials and promptly took our order. We ordered one of the specials, the philly cheese steak sandwich. The meat was thin sliced prime rib and the veggies were perfectly cooked. In a nutshell, the food was good, the beer was nice and cold and the service was awesome! We will be stopping by again upon our return home.
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Chris M.
15 déc. 2023
Thanks for the review, Chuck! I will be sure to pass on your kind words to Sarah, she is awesome!
- Tracy J.Medford, États-Unis42114 nov. 2023
Bar food. Smells like oil. Nice staff. Drinks were meh. Tried it and that was it. Sorry.
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Chris M.
4 nov. 2023
Thanks for the review!
- 29 nov. 2022
I like to bring visitors to rogue valley here ironically. They think, "what?! Margaritaville in Medford? That makes no sense." Yes! And yet, here it is! So it's a fun bar to stop at, take a photo, and drink a margarita or two. The staff is always very friendly, laid back but helpful, and it's family friendly. View is of a pool area in an industrial area of Medford, so...lacking. But the music is good island vibes - I sadly heard no Jimmy over my last two hour visit. Must be to maintain staff sanity!
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Chris M.
23 janv. 2023
Thanks for the review!
- A S.Bay Area, États-Unis111115 juill. 2023
We decided to check this place out for Father's Day dinner while in Medford. The food was yummy. The vibe of the place was beachy and fun. We had 2 Power Bowls, the Coconut Shrimp plate, and Fish and Chips. It did take a little bit longer for the food to come out, but when it did, it was delicious. Our server, Natasha, was great! She was very friendly and welcoming.
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Chris M.
7 juill. 2023
Thanks for the review, and we are happy we could be part of your Father's Day!
- George C.LADERA RANCH, États-Unis130711 août 2022
I was staying at the hotel and this restaurant is attached to it. I wasn't expecting anything special but the food tasted good! The service was outstanding! The drinks were tasty! This is a nice surprise to the Medford area. After my meal I was able to relax by the fire pit and enjoy a glass of red wine.
This restaurant also serves the pool area which is nice. You can rent cabanas and even have pool access for a fee regardless of whether your staying at the hotel.
Sounds like they have plans to continue to expand and add more fun things to do.
This is my new spot when staying in Medford!Helpful 2Thanks 0Love this 2Oh no 0