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Overall rating
11 reviews
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1 star
- Cinda H.Flat Rock, États-Unis01812 avr. 2023
The items are all getting junky and the prices are skyrocketing. I used to go here every few weeks and spend lots of money. Now I leave the store empty handed. They started getting popular and then turned into ALL ABOUT MAKING MORE MONEY. Taking my business elsewhere.
Helpful 0Thanks 0Love this 0Oh no 0 - Nancy H.Hanover, États-Unis4939066928 juill. 2020
I visited 2 different furniture stores before stopping at AtHome.
No more to say, I got my living room -happy- price and quality are decent.
Love their mix and match; you need your imagination and creativity to create the perfect (in my case) living room, that's something I liked about this store.Helpful 0Thanks 0Love this 0Oh no 0 - Barbara P.Harrisburg, États-Unis287110 nov. 2018
Rows and rows of the same items. Mostly looking like cheap junk. However prices are not comparable with the quality; expensive for the quality. Home Goods pricing, quality, and store appearance are much superior
Helpful 1Thanks 0Love this 0Oh no 0 - Vicki G.York, États-Unis122930 mars 2017
Definitely the largest selection of a variety of home items under one roof in the York area. Prices are reasonable/decent. I've never required assistance from any staff, but notice that I've never been acknowledged or greeted by staff when shopping and clerks at check out were only like warm. I do like the the store and will continue to shop there, just don't go expecting a stellar customer experience.
Helpful 2Thanks 0Love this 0Oh no 0 - Lauren S.Baltimore, États-Unis6265 juin 2016Prem's
I'm a huge fan/shopper of HomeGoods, TJ, Marshals and when I heard about At Home- I couldn't wait to make the drive from Baltimore up to York, PA. The store it's self and the concept of the store is any HomeGoods shoppers dream; however, it's WAY over priced. The same home decor/accessories they sell can easily be found for substantially cheaper; if they were to lower their prices so their comparable to competitors I think they'll do well. Store is super clean and organized- but employees are impossible to find, and the ones that you can find are not very knowledgeable and have an attitude. They've got some work to do.
Helpful 3Thanks 0Love this 0Oh no 0 - Chris C.York, États-Unis0322 juill. 2016
Overall, I don't think shopping here is any different than shopping at HomeGoods or even IKEA. It's about the quality I expect at a price I can deal with. I find a lot of their pieces to be so "trendy" that I would expect to throw it out after one season. If you know the look you want, you can get something that looks very similar at a lower price point.
That said, I did have an issue about a month ago that bothered me enough to write this review.
I was trying to return curtains with a receipt and was told that they couldn't issue the return without the credit card I used. The card used was my husband's and he was out of town. I asked for store credit and was told I couldn't do that, even with a receipt that was less than a week old. I was told I needed it to return them and just to come back when I had the card. I then wrote a complaint to corporate and never heard anything back.
Also, fair warning: I have been there multiple times and not once received any type of customer service, even when I'm standing next to an employee. No greeting, no nothing.Helpful 1Thanks 0Love this 0Oh no 0 - Larry H.Lancaster, États-Unis310112 mai 2018
This is a review of the new location in Lancaster. I was hopeful that my wife and I would like this store as I read about the grand opening, it definitely has a variety of items. What I thought was odd was there wasn't an associate anywhere in sight to help with questions or locations of items. The store is set up weird where it wouldn't be hard to lose your family quickly. I was hoping to see a grille, a toaster, maybe a coffee maker but none were to be found. I wish them success but it won't be on my dime.
Helpful 1Thanks 0Love this 0Oh no 0 - B H.Frenchtown, États-Unis02927 oct. 2017
I was so excited to go here. I thought it would be a massive home goods store. It is massive but it is all junk. LOTS OF JUNK. Maybe for a college dorm, but fr a homeowner that wants anything better than Walmart, save your time!
Helpful 0Thanks 0Love this 0Oh no 1 - Wade D.Stewartstown, États-Unis0792727 août 2017
Good variety of home goods located in warehouse style big box store. Most items $-$$. Some items are cheaply made. Buyer beware. You get what you pay for. Good luck finding floor help if you need it.
Helpful 0Thanks 0Love this 0Oh no 0 - Donna A.Spring Grove, États-Unis0127 oct. 2016
I don't appreciate being followed by a loss prevention team member. I helped set up this store, and was there with a friend showing her different parts of the store that I had part in setting up. While there, I did see many things I would have gone back to purchase, but I was followed so bad, even to the bathroom with out my purse. I am a senior citizen that loves the finer things in life and can afford to purchase what I want. Your loss prevention team member needs training on how to actually follow a thief. I was admiring the store not stealing from it! Get a grip on a real thief and let the honest one's alone. I will NEVER shop there again. This is piss poor management on the part of loss prevention! I asked questions when I worked there to managers of other ATHOME stores, and I knew the codes and way you did things. I don't forget. Next time you want to try to catch a thief make sure it is one and not a shopper that loves to shop like me!
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