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132 reviews
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- 13 nov. 2023
Five Stars for Five Guys! A tasty big burger that won't let you down. The soda machines were being refilled when I ate here, wish they let me know before getting a fountain drink. The only options were sugar free .
Everything else was great, the cashier was friendly and the chefs prepared my order quickly.Helpful 1Thanks 1Love this 1Oh no 0 - Catherine V.Tustin, États-Unis1262632 sept. 2023
Whenever we're in town and staying at the AC Marriott or Fairfield Suites we invariably make this burger joint a pit stop as it's just right around the corner. The food is consistent, fries a nice selling point and usually yummy when it's crispy and well-seasoned with Cajun salt. We also love the complimentary nicely roasted peanuts in the shell to enjoy as we wait for our order. Will be back next time again!
Helpful 0Thanks 0Love this 0Oh no 0 - Conor D.Old Orchard Beach, États-Unis0202 nov. 2023
Five guys has gone so downhill the last five years. So disappointed because it was my favorite burger in highschool & now it's just wet meat slop thrown in a tin foil wrapping.
Helpful 0Thanks 0Love this 0Oh no 1 - Tim G.Cambridge, États-Unis0114 juill. 2021
I ordered food online and when I got there it was closed. Employees saw me at the door but made me wait 15 mins before telling me the grill was broken.
They were incredibly rude and made me wait for no reason!Helpful 1Thanks 0Love this 0Oh no 0 - Khalid K.Malden, États-Unis54910 janv. 2023
Seriously! Five guys is the easiest place to work at with very simple ingredients. If you miss up an easy order here then you are a complete $&@;. Seriously pay attention to peoples orders. What the hell. Multiple times they missed up the order and the burger was saggy.
Helpful 0Thanks 0Love this 0Oh no 0 - Jeremiah C.Brookline, États-Unis017 oct. 2022
Bad service, did an online order for a cheeseburger with mayo, ketchup, lettuce, tomato, onions. Went to pick it up and they hadn't even started it. Then I get home and unwrap it just to find it only has ketchup on it no other condiments. I understand mistakes but these guys just don't care
Helpful 0Thanks 0Love this 0Oh no 0 - gina s.Medford, États-Unis0622 juill. 2020
Placed an order using the actual Five Guys app for delivery. One of my Bacon Little Cheeseburgers was send with NO CHEESEBURGER.
When I called the store and spoke to the manager I was told that he could not have a new burger delivered or provide me with a refund.
How can you keep money for food you did not provide?
This is actual stealing... stealing my money.
Step up Five Guys and do the right thing.Helpful 1Thanks 0Love this 1Oh no 0 - Richard K.Lynn, États-Unis27179 nov. 2021
I really can't for the life of me understand why this chain is still in business. Burgers are not even good and that's what they are famous for, and forget about the price of this cafeteria food.
Helpful 0Thanks 0Love this 0Oh no 0 - 29 août 2019
Awesome service! I ordered a burger with bbq sauce, onions, bacon, and lettuce and a small Cajun fry. There was no bbq sauce on my burger and my fries came out regular. Not a huge deal considering the employees were super friendly!! I've always thought Five Guys is a little overpriced - over $8 for a bacon burger with unlimited toppings, but if you choose not to take many (have certain dietary restrictions) it gets pricey. I am gluten free & dairy free so I wish they would at least take off $1 for the bun or something. I don't know, maybe I'm being stupid. Their Cajun fries are a must try though!!!
Helpful 0Thanks 0Love this 0Oh no 0 - William S.Medford, États-Unis014422 avr. 2021
I realize these folks work hard during Covid for little money, but I said All The Way, NO mushrooms, WITH jalapenos, and I got a pile of mushrooms and jala and no other toppings. It was a good combo, but not what I ordered. I was very clear and the receipt shows the correct order. I left a nice tip when I paid, but apparently that wasn't enough. I didn't think to open the burger and inspect before leaving. Also, they did not ask or offer ketchup and ignored me while I stood there waiting to ask for some packets. Is this location going to the dogs again?
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