Hobby Lobby

Felt like some kind of agenda was being pushed on me. Smelled like thanksgiving at my aunts house and Christian music was blaring. Not that there's anything wrong with being Christian. But like why is it being shoved in my face and ears when I'm just trying to buy hooks for my walls

Hobby Lobby tends to be my go-to for all things crafty... and I craft a lot so that's saying something. I've been to this specific location twice in the past week and I can see myself visiting more often. It's not particularly close to home but it's the closest location to me and it's doing the trick.

Every Hobby Lobby is exactly the same, even the layout, and this one is no exception. It's located in a shopping complex and there is a giant parking lot out front. The seasonal stuff is on the right and all things floral can be found on the left. Everything from décor, to fabric, to knick knacks, and art supplies can be found somewhere in the middle. I generally visit for paint supplies and décor. I have several of their pictures hanging on my walls and I go through a lot of paint, brushes, canvasses, etc. I also really enjoy their seasonal items and party supplies. I can almost always find something fitting for the special occasion.

This place always does a good job of getting you to think you're receiving a crazy good deal on things. This is especially true with the famous "forty percent off one item" deal that is offered on every visit. Let's be honest though, it sorta works. The customer service here is pretty on par with other locations I've been to. Depending on who you talk to, they can be really helpful or not so much.

Thanks for fulfilling the needs of my creative side. See you again soon!

I spent 45 minutes in line on a Tuesday night. They only had two register lines open when I got in line and there was 25 people in each line. There were several other employees walking around the store but apparently customer service is not a priority in this location. When I got to the front I asked one of the "extra" people why they are not running a register. The said they are in framing. i will not be returning ever.

The home decor items are not really my style here and I was not able to find what I had gone in looking for. That having been said, the staff was really friendly and they have a great selection of holiday decor and crafting supplies. I also found a cute mug on sale. A-ok indeed.

I have often purchase stuff online but never went to the store. I am so happy that I went to the store. It has so many wonderful things. I love all the pro American items for sale. I also enjoy being able to find mini faith based gifts. It's very neat and clean as well. The staff are very helpful and friendly. This is one of my new favorite places to shop.

A giant crafts store, they pretty much sell everything you might need in arts and craft.
Very friendly staff as well, thumbs up !

I was in the store on Saturday for one specific shelf for my nursery. They were out of stock. I know from past experience, if you can get someone to help you (good luck) that they can specially order the item for you.

I went up to an associate on the floor and asked her if she was able to help me get an item that was out of stock ordered. She had no clue what I was talking about and went to a 2nd woman. The 2nd woman insisted that I go grab the product off the shelf (it was less than 100 feet away) and BRING IT TO HER, so we could get the 6 digit code to order it. I explained to her that I couldn't possible get the product off the shelf to order it because it's out of stock, hence the reason I wanted to order it.....and if it was on the shelf we wouldn't have had this conversation. She continued to pick up a candle and show me where to find the 6 digit code on the back of the product...again - the product is not in stock. I asked her if she would walk over to the shelf, and she said "I just need the 6 digit code".

At this point, I'm very upset because I've wasted about 8 minutes of my time (less than 100 feet away from the shelf) trying to explain to the woman that the product is NOT there to bring to her, and again asked her if she would walk over with me to show me which 6 digit code from the out of stock item I needed. She told me that I Needed to bring it to her. This really upset me - so I apologized for trying to have her do her job by helping me find a product that I wanted so badly for my baby's room. I walked up to the front to explain my situation and ask for assistance. They then told me they can't order it because it was on sale and the tag that I took a photo of doesn't give them the price and I would have to pay full price....which I wasn't doing (it's why I went in, while it was on sale). Needless to say I left the store fairly shaken (pregnancy hormones) and had a few tears by the way I was treated....not one of them were apologetic or offered any additional assistance.

Hobby Lobby is supposed to be a Christian store where they pride themselves on excellent customer service - and this is the complete opposite of what I received.

I loved everything about this shop! At first glance I thought it looked like Michael's, after few minutes in I realized that they can't even compare.
There was so many different products they carried, I could have spent hours there and bought so much items. But I'm not from this area and my time was very limited. However, I did quickly check out almost the entire store. They had a very good selection on paintbrushes at very reasonable prices. Since that didn't require much room I did purchase some. They had very interesting furnishers, then I had to remind myself of the 14 hours drive back to Boston.
They had all these funny signs, and great items for making scrap books.
The aisles were very clean and the store was very tidy. I was ask few times by sales associates if I needed help finding an item. This is a big plus in any store.
I just wish there was one of these stores in Boston area. I would defiantly check out this store next time I'm in this area. Loved this store!!!

Shame on your store for refusing to close during this pandemic. It's a shame the Attorney General has to shut you done. I will no longer be a returning customer. You are worried about the safety of your customers, you are only worried about protecting your cash register!

I did not receive good customer service today when shopping in this store with my toddler and two older daughters. Not sure if it was because my son was throwing a fit and the staff were uncomfortable with that but I personally expect more from a Christian-centered establishment. Michael's is right next door so I would go there instead next time.