IKEA

Definitely as fun place to come for home inspo but their food court is the star of the show. Love their swedish meatballs and all the fixings. They have a pretty decent and inclusive menu. Price is decent as well. And staff have always been friendly.

Good service. Clean. Sometimes helpful staff, but hard to find. Furniture collection is huge.

Dropped by here and got a great breakfast for cheap! For only $3.50, you'd get bacon, eggs, home fries, and toast. Doesn't get much cheaper and simpler than that.

IKEA Security Team Review: We parked in the parking garage of IKEA today. After spending 2 hours inside IKEA having loads of fun, we came back to the vehicle to discover it had been in a hit and run (cue my sad tears) !
I was advised to push the emergency button on the column by an employee who said it would reach security. Security for the IKEA premises came within moments and helped me by taking my information and checking their security footage. By the time I got home, I had an email stating they found the car that hit mine, took photo evidence of my paint job on their car, and have saved the footage for my police report :)

This security team deserved major kudos. Thank you Mr. Wilkens!

You can always rely on the Ikea restaurant for a delicious meatball dish! Super tasty and under $10! This chocolate caramel cake was absolutely unreal very similar to turtles. Would definitely recommend this meal, you can even add extra meatballs for a few dollars. I did of course get furniture from Ikea, a new desk and chest of drawers. Unfortunately the bedside tables were sold out nonetheless love my new additions!

Love Ikea !! I could spend all day here , so many awesome things and you can literally find anything for your home at an affordable price, you can also go and get inspired by their awesome home set-ups. My favourite part about IKEA is their food court, they offer an amazing selection of affordable food, their meatballs are the best !!! Sooo good , they also sell them frozen if you want to make some at home .

***** Review for the IKEA Restaurant *****

Visiting to do shopping for family who was moving to buy some furniture and accessories for home. After shopping for a couple of hours and living just on coffee since morning, we were starving. Stood in a line up and registered for self serve dining. The line up moved fairly quick and we were given instructions what do and what not to do.

As usual the food here is catered to all Vegans, Vegetarians and with enough choices for meat options as well.

Mrs took a veggie wrap, a tomato and cheese soup and fries to share and I took a veggie balls, with rice and steamed veggies. Of course coffee as well.

All the food has the least amount of spice and salt, which is healthy for just almost all of the dietary restrictions.

The spice level of the food is below what I prefer, but I thoroughly enjoy the food. I really appreciate that IKEA takes the vegetarian and vegans in mind when they set up the menu.

This was my first time at an IKEA in recent memory (I apparently went when I was three). Perceptions prior to the visit were that it's a place where relationships are broken, it's Disney Land for adults, and you might get lost.

Due to COVID-19 countermeasures, there was a line up outside. Unfortunately for us, there was also torrential rain. People lining up were soaked. Aside from that, staff wore masks and the cafeteria was cleaned rigorously.

It's probably just my lack of perception, but I wasn't fond of the showroom being non-linear. We were searching for office desks, and we completely missed the section for them the first time around.

We got ourselves a bed, end table, bookshelf, and two desks. I found the instructions helpful and somewhat amusing.

Once we bought everything, we went to the cafeteria. I had Swedish meatballs, but apparently not for the first time; when I was three years old, I had some meatballs and disliked it. I argue that three-year-old me was uncultured and these meatballs were fantastic.

Overall this place was, by all means, an IKEA.

I love ikea! I always go there with the intention to buy one thing,and then come out with a cart full. I hope I'm not the only one who does this. I feel like the Ottawa location is always nice and tidy. I love the selection that there is for pretty much everything in your house. I also have to give them the five star because they are a company trying to create less wasteful packaging.

Food:
Now the fun part, Food is very affordable. They offer lots of selection: from salad, soups to warm meal, wraps and sandwiches. I believe everyone will find some things that they like. I also have a few vegan or vegetarian options. I have personally tried the veggie meatballs. They taste good, But my favourites have to be the butter chicken or the regular meatballs. Honestly you can have a meal with a drink for less than $10.

After you have completed your shopping. you will have the option of either bringing food home (they sale frozen meatball, pancakes...) or eating some fast food option (pizza and hotdog) again Vegetarian options are available.

Click-and-Collect Service Completely Broken

Don't bother with Ikea's Click-and-Collect service. It is completely broken, at least at the Ottawa store. The people who designed it should be sacked.

From a customer perspective, this service is more trouble than it is worth and ruins Ikea's brand.

Here are the issues:

1. The signage at the store is absent/unclear. When you drive into the parking area, you have no idea where to go.

2. If you actually go into the store and ask staff, they are not helpful.

3. When you finally find the area in the pickup location, the next steps are unclear.

Other stores, such as RONA (rona.ca) have solved the workflow pick up problem. The solution is just not that hard:

1. When the items are available, send the customer a barcode in the confirmation email. If sending a text, send a unique link that opens up a page with the barcode.

2. Provide clear instructions in the email/text as to where to go in the parking lot. One example: paint a yellow line on the pavement that leads to the pick up location.

3. At the pick up location, have the customer check in with the barcode and use it to open up a locker to prompt the staff to deliver the item(s).

After this experience, I get the sense that Ikea's new tagline should be:

We're Ikea. We don't care because we don't have to.

Note to management: customers go away if you don't make it easy. Clean up your act.