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99 reviews
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- Steve R.Thousand Oaks, États-Unis105289 févr. 2024Avis mis à jour
I have been pleased with the excellent friendly service at Kramer's Pharmacy for years. They all know my name and greet me with a big smile. My prescriptions are always ready in a few minutes. They deliver prescriptions, over the counter medicines and vitamins. They have a nice selection of gift items, candy and drinks. I highly recommend them.
Helpful 0Thanks 0Love this 0Oh no 0Information sur le responsable du commerce
Kramer P.
10 nov. 2021
Dear Steve, we are so happy that we could help you. We strive to make all our customers feel that we are doing our best to serve this wonderful community. We realize sometimes it means going the extra distance to ensure that people are looked after even if it is close to closing time. I’m glad you are part of the Kramer Pharmacy family, and we hope to serve you again in the future.
8 nov. 2021Avis précédentMy wife had a bad asthma attack and I rushed her to Exer Urgent Care in Calabasas. They order 4 prescriptions from Kramer's Pharmacy in Agoura Hills a few min. before Kramer`s closed. Kramer`s rushed the medicine to our house 20 minutes after they closed. I am so impressed with Kramer`s and highly recommend them.
Since they were closed I didn't know that they filed the RX`s. I rushed to CVS made me wait over 1 hour, before the said they did`t have the med.
I went to a 3rd. Pharmacy to get the medications. I wasted 4 hours trying to finally getting the meds.
I very happy with their service, they are the only Pharmacy I will go to. They are very friendly, knowledgeable and offer home delivery.24 déc. 2019Avis précédentKramers Pharmacy
12/24/19
Excellent fast friendly service. They are always happy to see everyone that comes in. There is a comfortable family feeling though out the store and between the employees. The people working there have been there for many years which is always a good sign. I wish more companies treated their employees and customers as well as Kramers does. They are always available to give excellent advice on the uses and side effects of the medicines. Nice gift and medical supply items.
They are also located right inside a popular local medical building.
The wait for my orders has never been more than 10 minutes.
Steve R. Customer since 1990 - A P.Los Angeles, États-Unis054 avr. 2024
I have been a customer with Kramers for 26 years now and I find them to be responsive, kind, helpful and easy to work with. I wouldn't stay with them if they weren't! They have seen my family through two kids growing up, me with a cancer diagnosis and all four of us having covid back in 2020. Always responsive and helpful and go out of their way to help. Thank you Kramers!
Helpful 0Thanks 0Love this 0Oh no 0 - Cassandra S.WOODLAND HLS, États-Unis122710 févr. 2023
Kramer's is truly an extraordinary experience every time--the best pharmacy ever! They fill prescriptions VERY quickly, text you when it's ready, call you with updates when there are delays for any reason. They've also helped me find discounts or coupons on some prescriptions. Staff is always friendly and kind! Although the hours are more limited than a big pharmacy, it's worth it
Plus, they always have unique gifts, displays of whatever holiday is next. I've bought tons of gifts here through the yearsHelpful 0Thanks 0Love this 1Oh no 0 - Nancy S.CA, États-Unis0420 mars 2024
I have been going to Kramer's Pharmacy for over 30 years. The y go above and beyond to provide you service with a smile. Even when insurance issues pop up they do their best to get you your medications, are very helpful and friendly. I highly recommend.
Helpful 0Thanks 0Love this 0Oh no 0 - 13 janv. 2022
I used to like this place. Folks were friendly, drug store was accessible. Prices were fair. Not so much anymore.
Came in to purchase test kits for Covid and lo and behold they had taken the kits apart and are selling them for 20.00 each! You get your test kit in a pharmacy bag rather than the original packaging . When I asked I was told they bought them wholesale. What a racket, price gouging just like that at a time when they could do the community good, they chose the wrong path! For reference, Amazon is selling the same kit priced at 18.00 for two tests!
Bye, bye Kramer's. Have no respect for you anymore.Helpful 8Thanks 0Love this 4Oh no 0Information sur le responsable du commerce
Kramer P.
13 janv. 2022
Kramer’s is a family-owned and operated local business that serves the Conejo Valley and Los Angeles and Ventura Counties. We are proud to have done and been a part of this community for 40 + years, and most recently, during COVID-19 have offered in-location vaccinations and supplied, for purchase, at-home test kits.
Kramer Pharmacy never divides the boxes. We purchase them in a package similar to that provided to a doctor's office. We can sell individual tests for that reason. They are seldom available online. It took a lot of energy and cost to get the tests and more personnel to respond to the demand.
We ask that you reconsider your review based on the fact your statement is not true as explained above. Here is a link to wholesale packaging https://drive.google.com/file/d/1WkJ1aq-urs5JOIlTPUGoysMi6rAYF8my/view?usp=sharing
Our community cannot find these tests anywhere and has been forced to pay for rapid tests, which are far more expensive and challenging to plan. We feel fortunate to provide these tests to those who need them during this time. - Ian G.Oak Park, États-Unis1514723 mars 2023
Having lived in the local community for 20 years, I can honestly say there's nothing more refreshing than a friendly, home town and locally owned pharmacy like Kramer's. The staff is extremely helpful, knowledgable and willing to go the extra mile to ensure your prescriptions are filled in a timely manner.
In addition, the pharmacy is wonderful for kids, young adults and senior citizens who often visit their convenience store for sundries, toys and other items.
If you're sick of the large big box pharmacies that treat you like cattle, Kramer's if for you. Make it a point to stop by and meet Andy, the owner. Andy will make sure you receive the highest level of service and care.
Support your local business and move all of your prescriptions to Kramer's. You'll be glad you did!!!Helpful 1Thanks 0Love this 0Oh no 0 - 26 oct. 2021
I am always nervous about shots and made an appointment for a booster shot here with no expectations.
While I was waiting had so much fun shopping for two gifts for my new puppy. They have a lot of cute household items that made it so much fun and distracted me!
Thanks!Helpful 1Thanks 1Love this 1Oh no 0Information sur le responsable du commerce
Kramer P.
10 nov. 2021
Dear Kathy, we are happy that you enjoyed looking at items unrelated to medicine. We try to have a good selection of gifts and gift ideas that people may need while waiting for their prescriptions or shots. We know that shots are not that much fun for anyone, so we are thrilled that you were able to shop and find something for your new puppy.
- Jane L.Westlake Village, États-Unis8510124 avr. 2023
Andy Kramer and his team make it so much easier to do business than any of these mail order services or large pharmacies. There is something for sure to say about local community service! they are amazing! They handle everything for you to make your life easier - personal phone calls, delivery, working with your insurance company instead of you sitting on hold and getting passed around forever from department to department. Support local and get better service at relatively the same price! No brainer!
Helpful 0Thanks 0Love this 0Oh no 0 - Kate C.Los Angeles, États-Unis1142930 avr. 2022
Late yesterday afternoon I called Kramer' and spoke with the pharmacist about a medication I urgently needed. I did not ask nor expect them to rush this medication to me, but they did and I am already feeling a little bit better.
A huge thank you to the staff at Kramer's for caring and such fabilous customer service.Helpful 1Thanks 0Love this 1Oh no 0 - Victoria O.Newbury Park, États-Unis0952113 janv. 2022
Kramers Pharmacy...Shame on you! This was our first experience with your pharmacy, and you took advantage of our family. We support small local business, and this is how we are repaid?! We purchased 5 tests for $114.00 with the hopes that we would be reimbursed from our insurance company. Plus, I had no idea how much they should cost. These tests were opened from their original package then sold to us one per Ziploc bag compete with copied instructions. The markup is what gets me. You took advantage that these tests were hard to come by and decided to make a profit from the community as we struggle in the economy and try our best to keep our family safe. We will NEVER cross your doors again. I would expect this from a thief online and not the local trusted pharmacy. I am attaching pictures in the hopes that others will see and won't be taken advantage of. Please save your "were sorry your upset" speech as its nothing but a template and not original or sincere.
Helpful 4Thanks 0Love this 0Oh no 0Information sur le responsable du commerce
Kramer P.
13 janv. 2022
Hi! First, I want to direct you to our photos available here, and you will see how the wholesale packaging ships.
Kramer's is a family-owned and operated local business serving the Conejo Valley, Los Angeles, and Ventura Counties. We are proud to have done and been a part of this community for 40 + years, and most recently, during COVID-19 have offered in-location vaccinations and supplied, for purchase, at-home test kits.
Kramer Pharmacy never divides the boxes. We purchase them in a package similar to that provided to a doctor's office. We can sell individual tests for that reason. They are seldom available online. It took a lot of energy and cost to get the tests and more personnel to respond to the demand. Our community cannot find these tests anywhere and is forced to pay for rapid tests, which are far more expensive and challenging to plan. We feel fortunate to be able to provide these tests to those who need them during this time.
We were hoping you could reconsider your review because it is not valid, as statement above. Here is a link to the wholesale packaging
https://drive.google.com/file/d/1WkJ1aq-urs5JOIlTPUGoysMi6rAYF8my/view?usp=sharing