TJ Maxx

This is a shopper's paradise because it has Home Goods and TJ Maxx. There is so much merchandise to look at. I especially like the Kitchen goods and finding good deals on things like Hand Soap and Pantry items. It can get crowded and the line to the Cashiers is always long on most days; but it moves fairly quickly.

I think it's Bullshit that my wife needed makeup the makeup is by the jewelry area my wife asked if she can pay for her 2 makeup items they said no you have to pay at the regular line which was very long she put the makeup back and walked out does it freaking matter where you pay for the shit you buy at TJ maxx I guess so

I had a very bad experience with cashier Gayane. I brought some glass items how they were wrapped at the store to returned them to avoid to break them. As soon as I unwrapped them she rolled her eyes. Then, I provided by error a receipt that did not included the items I was returning. Instead of asking, do you have another receipt? I do not see the items you are returning in this one. She pressed a bottom and a supervisor was there immediately. She made me feel horrible. Like a thief. I realize I had made a mistake and hand over the correct one. It was very traumatic and felt a lot of anxiety. So, if you go to the store at Sahara and Hualapai and you get cashier Gayane stir away from her.
Her bedside manners are horrible and she make judgements of people without proof.

It deeply saddens me to give this place one star. I used to enjoy shopping here immensely and scored many interesting things for my house and wardrobe. In the last month they took away the Runway section and clothing-wise, it's now become a massive pile of junk. There's literally zero reason for me to ever shop here again. Apart from cheaply made Knick-knacks for the holiday season the store is literally a pile of trash now. To think I used to score James Perse and Vince tshirts at reasonable prices and now they're pawning garbage low-end fashion. Today will have been the last day I set foot in there and I'm sure I'm not the only one. As for Homegoods, I'll just buy my housewares more mindfully from Crate and Barrel or Restoration Hardware when needed. Goodbye Tj!

Blonde older lady - manager of home goods section of TJ Max has horrible customer service skills. We asked if it was a possibility for an item to be marked down due to snags and she continually said to us in the most condescending tone "I'm not going to mark the item down" "I'm not going to mark the item down". She then cut the snags off which she considered "manufacturing snags" which was fine, whatever. Was just a question, I wasn't begging. She totally acted like the 10% damage discount would be coming out of her paycheck.

However, my issue was how she was talking down to us AND THEN my husband saw her go over to another associate and laugh about how she told us she wasn't going to mark the item down and how ridiculous we were Lol

The cherry on top -on our way out they had set a big rug by the door we had purchased so we could pick it up and we were having trouble finding which one was ours. She just stood there and watched us look for it until the other associate finally asked our name.

I don't know how or why this lady is in management when 1. She obviously hates people and 2. she has absolutely no customer service skills.

I can't say I won't be returning because this is the only TJ Max in Summerlin BUT I will definitely avoid this woman at all costs!

They don't offer a separate line for returns. You have to give up part of your day for a simple return. If you include the line to buy the item, you've wasted a whole day. Never, ever returning. Life is too short.

TJ is cool. Never really shopped here. I was just looking for an outfit to go to a family event. Found a pretty outfit. It just seems very expensive. I understand most are name brands, which I don't really care about, but it's all good. The shoe prices were a bit too much, as same items on Amazon were comparable and less expensive.
I may shop there again. Who knows lol

Located West Sahara and Hualapi next to Sprouts Market.

Great deals and great quality at the RUNWAY store! You can fine luxury and quality items and the store is beyond clean and organized!

The store was organized well as usual and clean environment. But the cashier was shockingly rude. I was at cashier #6. She was a Hispanic lady with blonde hair. I said Hi to her and she didn't respond. I was about to purchase a luggage, so I lifted them to the counter and she gave me the weird look. After she scanned the item, she kept silent and pushed the luggage to me to take it off the counter. Wow. I felt she was so rude, but I didn't want to argue with her so I waited for her until she scanned my other purchases. But while she slowly scanned the items, she kept giving me weird eye contact directly with silence. I was like, what is wrong with her? I thought maybe she's deaf or she has a disability. Cause she doesn't talk at all until that. But later, she FINALLY talked, and she asked me do I had a TJ Maxx card. Guess what, she's not deaf. She was just being rude. I answered, Yes I do have a card then she started to keep silent mode. She doesn't tell me the final amount, she doesn't say goodbye or anything. Also, she fills the bag of my purchase way too full. The bag almost tore off. I've put them in the cart cause she forced me to take them off of the counter. And she handed me the last product she scanned without a bag. Like, hand to hand. (She also kept silent and weird look) after I'd paid, she turned her back and started to talk to her coworker. What a rude. Tjmaxx should not hire the employees like that. I love to shop at TJ Maxx, I think it's one of the best brands in the States. Always satisfied with the product and have a great deal as always. But tjmaxx should train and educate the employees in a more better way. I don't want the other customers experience as mine cause of that ghetto racist being rude.

Today's experience at the register was a nightmare! GAYANE, the cashier, showed impatience in her face and body language. She persisted in saying that I need to hurry and pay for my items, because there are more people waiting in line. I told her I am looking for my rewards email so I can use it and it took me maybe a few minutes. Even though I told her, she still didn't want to wait and suggested I use it some other time since she was eager to ring me up. I then asked her to get a manager to wait on me, because she was making me feel uncomfortable. The worst part was other customers thought I was giving her a hard time and tried to defend her. I asked for her name so I can put a review on Yelp and apparently according to the customers who tried to get involved said no one cares about Yelp reviews. I care about the type of people I will interact with where I shop, eat, and or a place I receive customer service.